Dear ,

Thank you for contacting BullionStar and for raising your concerns with us.

In the highly unlikely event of an internet outage during a global crisis, we will rely on the backups of our database on several secured servers across the world and we can also access the data offline if required. Customers’ identification documents and account details are accessible offline as well.

Hope this clarifies and please do not hesitate to contact us if you have any further questions or comments.

Best Regards,