SG - Account Related
Dear , Thank you for contacting BullionStar. We apologize for the service disruption you experienced due to the 2-Factor Authentication feature not wo...
Thu, 15 Jan, 2026 at 12:07 PM
Dear , Good day to you and thank you for your reply. I have now switched the SMS-service provider used for your account to one that works better f...
Thu, 15 Jan, 2026 at 12:08 PM
Dear , Thank you for reaching out to BullionStar. We understand that you were trying to transact with BullionStar with your account and unfortunately, ...
Thu, 15 Jan, 2026 at 12:09 PM
Dear , Your account has been unlocked! If you are not able to remember your password, please click the link “Forgot your password?” under the passwo...
Thu, 15 Jan, 2026 at 12:09 PM
Dear , Thank you for reaching out to BullionStar. We understand that you were trying to transact with BullionStar with your account and unfortunately, ...
Thu, 15 Jan, 2026 at 12:10 PM
Dear {{ticket.requester.name}}, In order to add a joint account holder, please check out our guide on it here: https://www.bullionstar.com/help/addjoin...
Thu, 15 Jan, 2026 at 12:10 PM
Dear , Thank you for being a customer with BullionStar. To set up the joint account, please follow the steps listed below: 1.Click on ‘Your Acc...
Thu, 15 Jan, 2026 at 12:11 PM
Dear , Thank you for reaching out to BullionStar! As part of our efforts to constantly improve our customer's user experience, we are always ha...
Thu, 15 Jan, 2026 at 12:11 PM
Dear , Thank you for contacting BullionStar and for raising your concerns with us. In the highly unlikely event of an internet outage during a glob...
Thu, 15 Jan, 2026 at 12:12 PM
Dear , Greetings from BullionStar! Thank you for reaching out to us with your interest in transferring your bullion to our vault. At the moment, we are...
Thu, 15 Jan, 2026 at 12:12 PM